Problem: The client is seeking confirmation on whether the necessary information for a refund of US$99 has been received after not finding an option to request a refund on the specified page. Solution: If you're experiencing this issue, we recommend that you contact us https://wpml.org/home/contact-us/contact-form/. We will assist you with your refund request.
This solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.
