Problem: You added languages to your pages and included links to the translated pages in your blog posts. However, when you click on these links, they redirect to the original language instead of the translation page. Solution: We recommend checking the following documentation on a known issue with Betheme where internal links in translations point to the default language: https://wpml.org/errata/betheme-internal-links-in-translations-point-to-default-language/ Your current version of Betheme is 27.1.5.1, and this issue was resolved in version 27.5.10. Please update your theme to the latest version by following the changelog link here: https://support.muffingroup.com/changelog/ After updating, verify if the issue with the translation links is resolved.
If this solution does not apply to your case, or if it is outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client is unable to translate buttons on their site using WPML, even though other parts of the site have been translated. Solution: If you're experiencing incomplete button translations, it's important to understand that certain strings might require specific procedures to be located and translated. This depends on how they are incorporated into your theme or plugin. Here are the steps we recommend: 1. Navigate to WPML > String Translation. At the bottom of the page, check the option "Look for strings while pages are rendered." Then, visit the front end of a page where the string is displayed, and return to WPML > String Translation to search for the string. 2. If the string is not found in WPML > String Translation, it might be categorized as an admin text string. You can find more information on locating and translating these strings here: Translate Admin and Settings Strings and related documentation here: Finding Strings that Don't Appear on the String Translation Page Please try these methods and let us know your progress.
Keep in mind that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client is experiencing an issue where the content of the last 4 or 5 posts is not visible in their translations, although this problem does not occur with more recent posts. Solution: Try editing the original post in the WordPress Editor, save the post, and then reopen the WPML Translation Editor to see if the content appears.
If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us through the WPML support forum.
Problem: The client is unable to update the translation of the 'Quick Contact' section in the sidebar of their blog page using WPML's String Translation. Despite translating other titles successfully, the specific text 'Mieten Sie jetzt Ihren VIP-Bus mit Fahrer in Berlin für Ihren Service.' remains untranslated. Solution: We recommend the following steps to resolve the issue: 1. Ensure that the 'Look for strings while pages are rendered' option is enabled in WPML's String Translation settings. 2. Visit the problematic page and refresh it to allow WPML to detect all translatable strings. 3. Navigate to the WPML String Translation page and search for the specific string 'Mieten Sie'. 4. Verify and, if necessary, correct the language setting of the widget to German. 5. Translate the widget content to English.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your current setup, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
