Problem: You added three new pages to your website and attempted to translate them. However, a code script used for a form is incorrectly appearing on the front end of other translated pages. Solution: First, ensure that the translated pages are displaying correctly by visiting them. We have disabled the 'I prefer bigger segments' option and updated the page in the default language along with its translations. It's important to check if this adjustment resolves the issue. For further details, you can refer to our documentation on similar issues here: WPML Errata Page.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through our support forum at WPML Support Forum.
Problem: You added Italian as a new language on your website and used automatic translation to translate content from English to Italian. However, some texts still appear in English on the Italian version of the site, and some buttons on the Italian pages redirect to the English version. Solution: We recommend following these steps to resolve the issue: 1. Edit the home page in the default language. 2. Click the Pencil icon. 3. Search for the string that is still in English. 4. Translate it manually. Please apply the same steps to other problematic pages.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problema: El cliente tiene problemas con un plugin de eventos que no refleja los cambios de tickets y pagos en las versiones traducidas del sitio. Además, el cliente ha añadido manualmente un widget de pago, pero no aparece en el sitio traducido.
Solución: 1. Hemos identificado el problema y aplicado una solución mediante código en el archivo
2. Hemos recomendado al cliente que se comunique con los autores del plugin de eventos para informarles sobre la incompatibilidad con WPML. 3. Hemos sugerido la creación de un tema hijo para evitar la pérdida de personalizaciones del tema cuando se actualice. Se proporcionaron instrucciones y recursos para crear un tema hijo, incluyendo un enlace a la documentación oficial de WordPress sobre temas hijos y un video tutorial en YouTube.
Si la solución proporcionada no es relevante para tu caso, porque podría estar desactualizada o no aplicarse a tu situación específica, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que has instalado las últimas versiones de temas y plugins. Si necesitas más ayuda, no dudes en contactarnos en el foro de soporte de WPML.
