Problem: The client needed to automatically copy two values from the main language to the secondary language on their site. These values were: Meta: _yoast_wpseo_meta-robots-noindex and Google product feed: Hide product from feed (Y/N). They could not find documentation to assist with this. Solution: We advised the client to set these fields to be automatically copied by navigating to WPML -> Settings -> Custom fields translation section. Here, they should click on 'Show system fields', search for the fields, set them to 'Copy', and save the changes. For further guidance, we provided a link to our official guide on setting the translation configuration for custom fields: Translating Custom Fields.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem:
Wrong number of comments showing on the product pages.
Solution:
The solution was to uncheck 'synchronize comments on duplicate content' in wpml > settings and click the below buttons in WPML->Support->Troubleshooting
+ Clear Cache in WPML
+ Set Language information
+ Fix element types collation
+ Remove ghost entries from the translation tables
+ Assign translation status to duplicated content
Problem: The client's multilingual shop, with English as the primary language and Dutch as the secondary, was experiencing issues with language redirection during searches. Initially, searches in the Dutch version redirected to the English version. After clearing the cache and reoptimizing SEO data, the issue reversed: searches in the English shop redirected to the Dutch shop. Solution: It was caused by the option "Merge inline extra css and javascript" in wp-optimize.
If this solution does not resolve the issue or seems irrelevant due to updates or different circumstances, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if the problem persists, please open a new support ticket at WPML support forum for further assistance.
