Problem: The client is experiencing issues with their website after attempting to translate it using WPML. The translation process is disrupting the functionality of the website, including WooCommerce operations. Specific problems include booking form errors, JavaScript errors, mixed language content, and currency/checkout conflicts. Solution: We recommended installing and setting up the 'WPML Multilingual & Multicurrency for WooCommerce' plugin to address the issues. The client should: 1. Navigate to Plugins > Add new > Commercial tab, select 'WPML Multilingual & Multicurrency for WooCommerce' plugin, install and activate it. 2. Follow the setup wizard and adjust settings from WooCommerce → WPML Multilingual & Multicurrency for WooCommerce menu as needed. 3. For untranslated strings, go to WPML → String Translation and ensure all strings are translated manually if they are not automatically translated by the theme. 4. Review the documentation for further guidance on setting up multicurrency and resolving JavaScript errors: https://wpml.org/documentation/related-projects/woocommerce-multilingual/
If these steps do not resolve the issues or if the solution seems outdated or irrelevant, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket for personalized assistance. You can do so here: WPML support forum.
