[Cerrado] No funciona la traduccion automatica la galeria e imagenes no se clonan

Hi There,
Thanks for contacting WPML support.

To reduce the waiting time, I took this ticket and responded in English. Please let me know if you're okay with it or want to continue the conversation in Spanish language. I will check and forward the ticket to one of our Spanish supporters to assist you in the Spanish language.

I understand the issue you're experiencing. It seems the Media Translation plugin is active on your site and the Image appears in the Spanish version of the Product has been translated using the plugin. This is why different images are being displayed for the product in each language.

Please try the following steps to see if they resolve the issue:

1. If the Media Translation plugin is active, go to WPML > Media Translation and locate the default image.
2. Click on the pencil icon (Screenshot: enlace oculto).
3. As the translation, upload the same image and save the media translation (Screenshot: enlace oculto).

By following these steps, you will be able to display the same image in the translation. However, if you prefer to have the default image appear in the translation without additional steps, you can deactivate the Media Translation plugin. By default, WPML will automatically copy the default image to the translation after the translation process. I hope you can understand.

Please feel free to let me know if there is anything else if you need help with. I will be happy to assist.

Best regards,
Prosenjit

Hi There,
Thank you for the update.

If "Media translation" is not enabled, clicking the "Start" button in the Media translation section of WPML Settings should help in this case. This option will copy the default image to the translations.

Given the large number of images, this process could take some time. Unfortunately, there is no CLI command available to perform this operation more quickly from the command line.

However, if the process is failing constantly, it might be due to insufficient server resources to complete the entire operation. You may need to allocate more memory and increase the max_execution_time for your site to allow the process to execute smoothly. Allocate at least 512M of memory and extend the TimeLimit for scripts by following the guides below:

- Increase Memory Limit
- enlace oculto">Increase TimeLimit

Additionally, From the screenshot, I noticed that the Object Cache and WP Rocket Cache is enabled on your site. Please make sure to clear caches from both plugins and if possible, keep the Object caching disabled during the process.

If the issue persists, please enable WordPress Debug and check if any errors are being logged after the error occurs. If you find any errors, please share the detailed error messages in your next response. I will review them and guide you on the next steps.

Please check this guide to understand the process of enabling WordPress debug.

Looking forward to your response.

Best regards,
Prosenjit

Hello There,
Thank you for patiently trying out the suggestions.

As the issue persists, a closer inspection will be required to understand the root cause of the issue.

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated.

You will find the needed fields below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

Important
-Please backup site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
enlace oculto

Looking forward to your response.

If you prefer to get support over the chat in Spanish, please feel free to create a new chat from here. Based on the availability of the Spanish support agents, your chat request will be forwarded to one of our Spanish supporters.

Best Regards,
Prosenjit