Comtec

supports businesses to reach new markets online in over 200 languages. It provides website translation services by a global network of professional linguists specializing in translation for all key business sectors and complying with ISO 9001:2015 and ISO 17100:2015 quality standards.

Buy WPML for Comtec

Getting started with Comtec

To send the content for translation to Comtec, please ensure that you have the following plugins installed on your website:

  • WPML Multilingual CMS – the core plugin
  • WPML Translation Management – this plugin will allow you to connect to Comtec
  • WPML String Translation – this plugin will allow you to translate interface strings

You can download them from your wpml.org account. If you do not have an account yet, you can create a new one by choosing WPML Multilingual CMS or Multilingual Agency plans.

Comtec will be available on the  Translation Services tab found on the WPML -> Translation Management page. This page is available only after registering WPML. The entire process takes a few minutes.

If you need any help with the WPML plugin configuration, go through our getting started guide or simply ask a question on our support forum.

Connecting your website to Comtec

To connect WPML to Comtec, all you need is the API Token.

Go to WPML -> Translation Management to select your translation method. Click the button Yes, show me the available translation services.

Selecting translation method

Find Comtec on the list of translation services and click Activate.

In the next screen, select whether you already have a Comtec account or need to register.

If you have an account, click Yes, I already have an account and enter your token on the following screen.

Requesting an account

If you clicked No, I don’t have an account, you can request an account and your API Token by visiting Comtec’ contact page.

Once you have your API Token, go to the Translation Services tab on the WPML -> Translation Management page. There, enter your API Token to authenticate Comtec.

Congratulations! Your Comtec account is now connected to your WordPress website.

Sending content for translation

Now, you are ready to send content for translation. For detailed steps, please visit our dedicated documentation page.

Receiving a quotation and authorizing your translation

Once your translation basket has been transmitted, Comtec will be notified immediately and will proceed to carry out detailed analysis and quoting of the batch.

Comtec will email you a detailed quote for the batch, with terms and conditions of business and simple instructions on how to authorize the translation.

Receiving completed translations

As soon as a translation job is finished by Comtec, it will be ready to be delivered to your website.

Depending on your configuration, translations will be delivered automatically or can be manually fetched from your WordPress admin panel.

To check your configuration, go to WPML -> Settings, locate the Translation Pickup mode section and verify the selected option.

Select translation delivery method
Checking translation delivery method

When automatic delivery is selected, translations will be delivered to your website automatically as soon they are complete. At any time, you can check the status of translation jobs.

If you choose the option to fetch translation manually, you can download completed translations from the WPML -> Translation Management page. Click the Check status and get translations button at the top of the page.

Canceling translation jobs

If for any reason, you want to cancel the translation of the pages sent from WPML to Comtec, bear in mind that:

  • You cannot manually delete or cancel jobs from the Translation Jobs tab on your website.
  • The project can be canceled only by Comtec. To do this, please contact Comtec directly.

Depending on your Translation Pickup mode configuration, the cancellation request can be sent to your website automatically through XML-RPC. Otherwise, you must click the Check status and get translations button on the Translation Dashboard tab to refresh the status and see the changes.

As a result, WPML will remove all canceled jobs from the Translation Jobs tab.