Problem: You are experiencing issues with automatic currency conversion on your website, which is preventing customers from placing orders. Solution: First, ensure that you have installed and activated the main WPML plugin along with the WPML String Translation plugin, as these are necessary for WCML (WooCommerce Multilingual & Multicurrency) to function correctly. WCML is an extension of WPML and requires it to operate properly. Second, if your website was translated using GTranslate, consider switching to WPML for translation management. It is not recommended to use more than one translation plugin as this can lead to conflicts. Unfortunately, there is no automatic way to migrate translations from GTranslate to WPML; you will need to translate the website from scratch. For more details, please refer to our documentation on WooCommerce Multilingual.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
