Problem:
I am trying to use WPML on my website https://homeportugal.ch to translate various elements such as the header, footer, agents, properties, and media.
Solution:
Please make sure that the header, footer and other elements you mentioned are set as translatable in WPML > Setting > Post Types Translations.
After that, please send them to translation in WPML > Translation Management;
Problem: The client is attempting to translate the footer on their website using WPML but is encountering issues where the footer is not being translated. Solution: We recommended checking how the footers are added. If they are added through a footer template or the WordPress widgets area, different approaches might be needed: 1. If the footer is set in the Houzez theme, we advised checking the compatibility and translation guidelines here: Creating Multilingual Real Estate Sites with Houzez Theme and WPML. It's important to note that Houzez may not be fully compatible with WPML. 2. If there is an Elementor footer template, we suggested following the steps outlined here: Creating Different Elementor Templates per Language with WPML and here: How to Translate Elementor with WPML.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are working on a site under development and trying to ensure that properties are translated using WPML, but the properties are not being translated. Solution: Firstly, it's important to note that the Houzez theme is currently not compatible with WPML. You can find more details here: Creating Multilingual Real Estate Sites with Houzez Theme and WPML. We recommend checking if the properties post type is set to be translatable in WPML. You can do this by navigating to WPML -> Settings -> Post type translation. For detailed guidance, please visit: Translating Custom Posts.
If this solution does not apply to your case because it might be outdated, or if you are still experiencing issues, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: You are trying to translate content in the 'Agent' section of your website using WPML, but it is not translating. Solution: The issue arises because the Houzez theme is currently incompatible with WPML. We recommend checking our official documentation on creating multilingual real estate sites with the Houzez theme and WPML for more details: https://wpml.org/documentation/theme-compatibility/creating-multilingual-real-estate-sites-with-houzez-theme-and-wpml/. We suggest contacting the support service of the Houzez theme to address these incompatibilities.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: Sie versuchen, Medien auf Ihrer Website mit WPML zu übersetzen, aber die Medien werden nicht übersetzt. Solution: Überprüfen Sie zunächst in WPML > Einstellungen > Media Translation, ob die Option
Translate media library texts with posts
aktiviert ist. Wenn diese Option aktiviert ist, werden die Medien immer zusammen mit den Beiträgen übersetzt. Sollte dies der Fall sein und die Medien dennoch nicht übersetzt werden, empfehlen wir, diese Option zu deaktivieren. Weitere Informationen finden Sie in unserer Dokumentation: Media Translation Modul.
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
Problem: Der Kunde möchte die Sprachoption nicht im Menü seiner Website integrieren, sondern neben dem Such-Icon positionieren, ohne Programmierkenntnisse zu benötigen. Solution: Wenn du die Sprachoption aus dem Menü entfernen möchtest, kannst du dies unter WPML > Sprachen tun, indem du den Menü-Sprachumschalter deaktivierst. Um den Sprachumschalter neben dem Such-Icon zu platzieren, kannst du den Custom Language Switcher verwenden, der über das Shortcode Widget in Elementor eingebunden werden kann. Hier findest du Anleitungen dazu:
Bitte beachte, dass die Anpassung des Styles des Sprachumschalters möglicherweise die Hilfe eines Entwicklers erfordert.
Diese Lösung könnte aufgrund von Aktualisierungen oder spezifischen Umständen deiner Website irrelevant sein. Wir empfehlen, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu bestätigen und sicherzustellen, dass du die neuesten Versionen von Themes und Plugins installiert hast. Sollte das Problem weiterhin bestehen, zögere nicht, ein neues Support-Ticket zu eröffnen.
Problem: Nach der Übersetzung der Website mit WPML werden Bilder im Slider falsch angezeigt, einige Bilder sind nicht sichtbar, und Logos fehlen. Menübilder sind nach der Übersetzung alle gleich. Probleme mit der Anzeige von Bildern beim Überfahren von Stichwörtern und die Sprachumschaltung zeigt Text statt Flaggen. Solution: Für Custom Widgets, wie die 'WGL Info Box', ist eine XML-Konfiguration erforderlich, um sie mit WPML übersetzen zu können. Diese Konfiguration kann vom Theme-Autor in der Datei wpml-config.xml bereitgestellt oder selbst erstellt und unter WPML > Einstellungen > Benutzerdefinierte XML-Konfiguration gespeichert werden. Anleitung zur Erstellung einer solchen Config: https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/ Alternativ kann der WordPress-Editor als Übersetzungsmethode verwendet werden. Anleitung hier: https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/ Für die Sprachumschaltung und die Anzeige im mobilen Modus wurden Anpassungen in den Theme-Optionen und zusätzliches CSS vorgenommen.
Falls diese Lösung nicht relevant ist oder das Problem weiterhin besteht, empfehlen wir, ein neues Support-Ticket zu öffnen und die aktuellen Versionen von Themes und Plugins zu überprüfen. Es ist auch ratsam, die Seite mit bekannten Problemen zu besuchen: https://wpml.org/known-issues/
Problem: The client wants to change the language switcher position to the right but does not want to use the menu for this purpose. Solution: 1. If the client's theme allows adding widgets to the desired position, they should navigate to WPML >> Languages > Widget language switcher and add the language switcher to that widget area. For more details, they can visit this documentation. 2. If the client can add code or a shortcode to that section, they should navigate to WPML >> Languages > Custom language switcher, customize it according to their needs, and use the following shortcode in the header template to display the language switcher at a specific position:
[wpml_disabled_selector_widget]
For more details, they can visit this documentation. 3. The client may also use some CSS to add margins from the left side. I can help you with basic CSS as well to adjust the position of Language switcher.
If these steps do not resolve the issue or if further assistance is needed, the client should provide a debug report in the Debug Information box. For instructions on how to do this, please visit this link.
Please note that the solution provided might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client reported that images disappeared after translating their website. Solution: We recommended setting the
fave_taxonomy_img
field to be copied in WPML-> Settings-> Custom Term Meta Translation section and updating all the cities in the default language. After performing these steps, the images should appear correctly in all languages.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to improve translations on your website using the WPML plugin, but find the current translations unsatisfactory and need to re-translate about 40% of the content. You are also unsure how to search for words in the WPML translator plugin and how to re-translate words. Solution: 1) To update translations, first edit the page in the default language. Then, click the Pencil icon to open the translation editor where you can update the translation. 2) If you encounter untranslated content, it might be due to an Elementor widget that hasn't been registered for translation. We recommend checking our guide on registering custom Elementor widgets for translation to resolve this issue.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can always contact us through the WPML support forum.
