timothyP-3

Problem:

The client is experiencing issues with ACF Options fields not appearing on the front-end and being editable in the back-end. Additionally, when selecting a different language in the back-end, an error message 'Sorry, you are not allowed to access this page' appears.

Solution:

First, check you are following the steps in our documentation for translating ACF Options pages: Translating the ACF Options Page Custom Fields with WPML.

Ensure that the ACF Options page is translated into the secondary language after performing a site backup.

Additionally, improve your site's performance by increasing the WP Memory Limit to 256MB and the MaxInputVars to 10000. For more details on these settings, visit:

• WPML Minimum Requirements
• Increasing Memory Allocated to PHP
• Setting the Max Input Vars Directive in an .htaccess File

If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.