Problem: If you're trying to assign 90,000 credits from your WPML account to your registered website but the site URL is not displaying on your account profile page in the 'sites using prepaid credits section', preventing you from assigning the credits. Solution: We recommend you delete the existing site key and create a new one by following these steps: 1. Login to your WPML.org account and go to the Sites page. 2. Delete the existing site key. 3. Login to your site and navigate to the Dashboard >> Plugins >> Add new > Commercial tab and click the Unregister WPML from this site link if it exists. 4. Then click the Register WPML link. 5. Click the Get a key for this site link. 6. This will generate the Key for your site and you can also assign the credits using that popup. 7. Copy the key, paste it back into the input box, and press the Register button. 8. Now, try to update the WPML plugins after taking a backup of your site.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
