Problem: You are experiencing an issue where images on translated pages disappear after making changes to the default language pages. Despite previous attempts to resolve this by updating page versions and adjusting WPML media settings, the problem persists. Solution: 1. Navigate to WPML → Settings → Media Translation. 2. Temporarily disable the option 'Automatically detect best options for translating image texts'. 3. Select 'Setup manually'. 4. Enable 'Duplicate image texts (alt, caption, title) for all featured images to all languages' for Existing Content. 5. Click 'Start the Process'. 6. Re-enable 'Automatically detect best options for translating image texts'. 7. Ensure your hosting environment is using a recent version of PHP, as older versions might contribute to this issue. 8. After transferring to a new host or updating PHP, resynchronize WPML by clicking the update button in your WordPress dashboard.
If this solution does not resolve the issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: You are experiencing issues with untranslated URLs and a misalignment between the translation interface and the actual content displayed on the front page. Solution: For the untranslated URL, we recommend setting WPML to automatically generate translations from the title. You can do this by navigating to WPML > Settings, scrolling down to 'Translated documents options', and under 'Page URL', selecting the 'Translate' option. For detailed guidance, please refer to our documentation on translating page slugs. If the translation misalignment issue persists, it might be due to outdated or incorrect settings. We suggest checking for any discrepancies in your translation management settings and updating them accordingly. If these steps do not resolve your issues, please consider opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If you need further assistance, please do not hesitate to contact us by opening a new support ticket at our support forum.
