Problem: The client needed to know where WPML saves the Glossary entries in the database and if it is possible to export these entries for use outside of WordPress translations. Solution: We informed the client that Glossary entries are not stored in their site database but are saved on our server. These entries are used when utilizing the Advanced Translation Editor to translate content on our server and can be shared between sites associated with the client's organization. For more details on sharing automatic translations, please visit Automatic Translation Subscription for Multiple Sites. Currently, exporting glossary entries directly from the plugin settings on the client's site is not supported. However, we have noted this as a feature request for future updates. If the client needs to export glossary entries, we can assist them manually.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML Support Forum.
Problem: The client is unable to download menus in languages other than the default in WordPress and is asking if there is an official solution to this issue. Solution: We informed the client that there is currently no official solution for downloading localized menus via WPML GraphQL. However, we have a feature request to implement this functionality in our WPML GraphQL Add-On. We also provided a link to a GitHub project that might be of help, with a disclaimer that it is not our project and we cannot guarantee its full functionality: https://github.com/rburgst/gatsby-source-wordpress-menus.
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. If this is the case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us.
Problem: If you're experiencing issues with WPML creating a potential attack vector for MITM attacks by disabling SSL verification on sandbox installs, this is relevant to you. Solution: We recommend updating to WPML version 4.6.11 or later, as well as updating the String Translation. This update addresses and resolves the SSL verification issue in sandbox environments.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: Der Kunde verwendet Slider Revolution auf seiner Webseite und bemerkt, dass es keine automatische Übersetzung gibt und unklar ist, welche Inhalte nicht übersetzt sind. Er möchte wissen, ob WPML an einer Lösung arbeitet, die eine automatische Übersetzung ermöglicht, ähnlich wie bei Konkurrenzprodukten. Solution: Wir haben bestätigt, dass es derzeit nicht möglich ist, Inhalte, die mit Slider Revolution erstellt wurden, automatisch zu übersetzen. Diese Information ist auch in unserer Dokumentation unter https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-with-revolution-slider-and-wpml/ zu finden. Wir haben keine Informationen über bevorstehende Updates, die diese Funktion implementieren würden. Wir haben die Anfrage des Kunden als Funktionsanforderung in unser internes System weitergeleitet, damit unsere Entwickler darüber informiert sind. Die Entwicklung und Implementierung neuer Funktionen hängt von vielen Faktoren ab und wird von unserem Entwicklungsteam priorisiert.
Falls diese Lösung für Ihr Problem irrelevant erscheint, weil sie veraltet ist oder nicht auf Ihren Fall zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu öffnen. Wir empfehlen auch, die Seite mit bekannten Problemen unter https://wpml.org/known-issues/ zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum unter https://wpml.org/de/forums/forum/support-in-german/.
