Problem: The translation service translated some jobs but the translation can't be retrieved to the website
Solution: the upload translated XLIFF file was having some issues in the format, I told the client to remove the extra tags that causes the issues and it solved the problem
Problem: You are trying to send pages for translation in Japanese but encounter an error because the ISO code set up is 'JP' instead of 'JA'. The error message indicates that the translation service does not support the 'jp' ISO code. Solution: We have resolved the issue by mapping the ISO code from 'jp' to 'ja-jp', which is supported by the translation service. If you're experiencing this issue, we recommend checking the ISO codes and ensuring they match the supported formats.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at our support forum.
Problem: Estás utilizando el servicio de BigTranslation para traducir tu web y sigues los pasos de la documentación de WPML. A pesar de que te comunican que han enviado las traducciones, en tu web aparece 'Traducción en curso' y al intentar recuperar las traducciones en 'Control de estado y obtener traducciones', recibes el mensaje 'Estado verificado: ninguno de los trabajos de traducción están completados'. Solution: 1. Incrementa el límite de memoria de WordPress a un mínimo de 128Mb. Puedes hacerlo añadiendo el siguiente código en tu archivo wp-config.php:
Añade este código encima de la línea /* That's all, stop editing! Happy blogging. */. Verifica el límite de memoria en WPML -> Soporte y luego intenta obtener las traducciones nuevamente. 2. Si BigTranslation afirma haber enviado el contenido traducido, solicita los archivos XLIFF que contienen las traducciones para importarlas manualmente. Esto te ayudará a verificar que tienen el formato correcto y descartar problemas en la respuesta.
Si esta solución no resuelve tu problema o si encuentras que la información está desactualizada, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para más asistencia, visita nuestro foro de soporte.
Problem: The client wanted to use WPML with MateCat as described here: https://wpml.org/translation-service/matecat/. However, MateCat does not provide an API key. Solution: We recommend contacting MateCat directly to request the API key, as it's necessary for integration with WPML. If this is not possible, consider exploring other translation partners that we offer, which can be found here: https://wpml.org/translation-service/.
If this solution does not apply to your situation, or if it seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem:
The client was facing Batch rolled back issues in sending jobs to translation services in few languages.
Solution:
The client said "The problem was settings at translation service "K&J Translations". Looks they didn't accept all languages i wanted to translate, so i got an error."
