Problem: The client is experiencing inconsistencies between the Dutch and English WooCommerce pages, specifically with price and stock information. The Dutch version shows correct stock status and price, whereas the English version shows the product as available only on backorder and the price as 0, despite correct settings in the backend. Solution: We recommend the following steps to address the issue: 1. Increase the WordPress memory limit to at least 256MB by adding
define('WP_MEMORY_LIMIT', '256M');
to the wp-config.php file, just before the line that says /* That's all, stop editing! Happy publishing. */. 2. Synchronize product taxonomies by going to WPML → Support → Troubleshooting in the WordPress dashboard, selecting Products from the dropdown menu in the Cleanup section, and clicking the Synchronize Post Taxonomies button. 3. Update and complete product translations for all products using Elementor by going to WPML → Translation Dashboard, selecting all the WooCommerce products, and sending them for translation through the Advanced Translation Editor. Ensure all translation segments are 100% complete. 4. Adjust the custom field settings by going to WPML->Settings->Custom Fields Translation, clicking on show system fields, searching for the field _plus_meta_product_voorraad_details, and marking it as copy. Then, update the product in the default language and translations. Documentation:Translating Custom Fields
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client reported a crash on Greek product pages when using the Klarna for WooCommerce plugin, despite it working correctly in other languages. The error logs indicated a fatal error due to a null object reference in the Klarna plugin, suggesting a conflict with WPML's handling of translated products and WooCommerce Blocks.
Solution: We initially attempted to resolve the issue by applying a temporary code snippet to check for null product objects on the Greek product pages. However, this did not fully resolve the issue. The client managed to fix the display of the Greek product pages by correcting the template used, but the Klarna plugin still caused crashes when enabled. We recommended creating a staging site to further investigate the issue without affecting the live site.
If this solution does not apply to your case, or if it seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket at WPML support forum.
