Problem: The client changed the slug of a translated page and then the new URL was not working. Solution: We checked the link provided by the client and found that it was working as expected. We suggested that the client clear their cache and verify the issue again. We also tested the language switcher on the site, which was functioning correctly.
If you're experiencing a similar issue after changing the slug of a translated page, we recommend you try clearing your cache and checking the URL again. If the problem persists, please visit our support forum to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: The client is using the Motors theme and has encountered some boxes that are not translated. The client has searched for these strings in "String Translation" but could not find them. Solution: 1. We recommend going to WPML -> String Translation and enabling the option "Look for strings while pages are rendered". Then, visit the page where the missing strings are located and return to String Translation. 2. Refresh the page to see if new strings appear for translation. Remember to uncheck the "Look for strings while pages are rendered" option after completing this step. 3. If the strings are still not found, try adding them to String Translation manually: - Navigate to WPML -> String Translation and click on 'Translate texts in admin screens' at the bottom. - Use the Search field to find the missing strings. - When you locate the desired string, select it and click on 'Add to String Translation' at the bottom. - Go back to WPML -> String Translation to find the newly added string ready for translation.
If the provided solution does not apply to your situation because it might be outdated or not relevant to your case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
