Skip to content Skip to sidebar
Updated
March 27, 2026

Learn how to share automatic translation credits between multiple sites by connecting them.

Connecting sites together has a few benefits:

  • Lower cost per credit – the cost per credit decreases the more you translate, so paying for all your sites on one invoice gives you the best deal.
  • Shared translation memory – your sites share a single translation memory, so you never pay to translate the same sentence twice, no matter which site it appears on.
  • Consistent terminology – a shared glossary keeps your key phrases and terms uniform across every site, automatically.
  • One invoice – all your sites are billed together, so there’s only one invoice to keep track of.
  • Flexible credit packages – credits you purchase are shared across all your registered sites, with no need to assign them to each site individually.

How to Connect Your Sites

To connect sites to a shared automatic translation balance:

  1. Log into the site you want to connect to another – the one using credits.
  2. Go to WPMLTranslation Dashboard and switch to the Payments & Maintenance tab.
  3. Scroll down to Automatic Translation Engine and click Connected sites.
  4. Click the Copy Migration code button.
copy migration code button
Copy migration code button
  1. Next, log into the site that’s using credits.
  2. Go to the Connected sites location and click the Enter the connection key of another site button. Paste the code you just copied and save.
Enter migration code button

Both sites will now use credits from a shared pool.

Connecting Site Copies Through the WPML Migration Wizard

Sometimes, you may want to create a copy of your site for testing purposes. In such cases, you may also want to share credits or a pay-as-you-go subscription between your original website and its testing copy. This can be done by going through the WPML migration wizard, which automatically appears when WPML detects changes to your site’s URL.

Learn more about using the migration wizard to connect copies of your site.

Via the migration wizard, WPML detects if your site is a copy and asks if you want to share credits between the new and original sites. To do this:

  1. Click the link to generate a unique migration code on your original site.
  2. Copy the code from your original website and paste it into the migration wizard.
Connecting automatic translation credits
Connecting an original site and its copy to share translation credits via the WPML migration wizard

Unable to Connect Sites?

In some cases, the system might prevent you from connecting sites. Here are a couple of reasons why this might happen.

You Cannot Merge Sites That Both Have Active Accounts

If both sites have active, separate accounts for automatic translation you need to:

  1. Cancel the account on one of these two sites.
  2. Wait for the charge to be triggered for the canceled account (usually takes about an hour).
  3. Pay the final invoice for the canceled account.
  4. Get the migration code from the site with the canceled account and enter it into the site with the still active account.

You Cannot Connect Sites That Have An Outstanding Invoice On the Automatic Translation Account

If a site has an unpaid invoice you will have to pay it before being able to connect the site to another.

How to Disconnect Sites

Connected sites share a translation memory, glossary, and credits. This means that when you disconnect a site:

  • Any in-progress translations on that site will be canceled.
  • Translation memory and glossary on that site will be reset.
  • You will need to assign credits or sign up for pay-as-you-go to continue using automatic translation on the site, as it won’t share credits with your other sites anymore.

To disconnect a site:

  1. Go to WPMLTranslation Dashboard and click the Payments & Maintenance tab.
  2. Expand the Connected sites dropdown.
  3. Click the unlink icon next to the site you would like to disconnect.
Disconnecting sites that share automatic translation credits or a pay-as-you-go account