Compatibility

Problem:
The client is experiencing issues with translating images on their page, specifically partner logos from French to English, and translating URLs and HTML anchors. Additionally, there is a broken image in the 'Our Mission' section.
Solution:
For translating the site logo set in the Kadence theme options page, we recommend using WPML's String Translation instead of Media Translation. Here are the steps:
1. Open the original image in your media library and check the image ID in the URL.
2. Copy this number and go to WPML > String Translation > Translate texts in admin screens.
3. Search for the item number in the search bar and find the associated 'Site_logo' field, then add it to String Translation.
4. You will need the English logo's ID to complete the translation.
For the partner logos in the Kadence Advanced Gallery, there is a known issue with captions and metadata not translating, which might affect the media translation. We have opened a separate ticket to address this issue specifically.
For the HTML anchors, we need more information on where these links are modified on the original page to provide a specific solution.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

Problem:
If you're experiencing issues with translating category buttons in the sidebar using Kadence, and they do not appear in the Dashboard > Widget area, or if you have problems with measurement units in the French version of your site displaying incorrectly, we can help.
Solution:
For translating category buttons, we recommend adding the following XML configuration to your site:

<wpml-config><br />  <admin-texts><br />    <key name="widget_block"><br />      </key><key name="*"><br />        <key name="content"></key>      </key><br />    <br />  </admin-texts><br /></wpml-config>

You can add this through WPML -> Settings -> Custom XML Configuration. After adding the XML, you can find the strings for translation by navigating to the WPML String Translation page. Although this method might not be the most user-friendly, currently, it is the necessary approach due to how the data is stored.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

Problem:
You are trying to translate the product feed on your WooCommerce site using WPML and the WooCommerce Google Product Feed plugin, but the feed is not appearing in the translated language.
Solution:
We recommend adding the language code to the feed URL to access the translated products. For example, to get the Spanish version of the feed, you would modify the URL to:

https://example.com/es/woocommerce_gpf/aaaaaaaazaa/

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your current setup, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through our support forum.