Custom Work

Problem:
The client needed help with translating strings in PHP code that were not properly wrapped for translation.
Solution:
First, we guided the client to wrap all texts in gettext calls as per our documentation. Specifically, we advised checking step number 2.

Next, we replaced the client's original PHP code:

<p class="you_save_text_woocommerce"></p><p style="font-size:small;color:#b16315">Te Ahorras: <b> <?php echo wp_kses_post( wc_price( $amount_saved ) ) ; ?></b></p>

with:

<p class="you_save_text_woocommerce" style="font-size:small;color:#b16315"><?php _e( 'Te Ahorras:', 'wpml-fix' ); ?> <b><?php echo wp_kses_post( wc_price( $amount_saved ) ); ?></b></p>

After modifying the code, we instructed the client to use the String Translation feature in WPML to translate the modified string. The steps included enabling the "Look for strings while pages are rendered" option, visiting the front end to render the string, and then searching for the string in the String Translation interface.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.

Problem:
You are trying to remove WooCommerce's strings from the database using the 'Remove strings by domain' feature, but it has no effect. Even though you receive a success message, the strings remain in the database.
Solution:
1. The 'Remove strings by domain' feature only deletes untranslated strings. If the string is translated, it won't be affected.
2. To delete strings manually, go to String Translation, select the WooCommerce text-domain, and delete the strings. You can show all results using the "Strings per page:" filter below the strings table.
3. If you need to remove strings directly from the database, use the following SQL queries:

DELETE FROM wpif_123_icl_strings WHERE context = 'woocommerce';

DELETE FROM wpif_123_icl_string_translations WHERE string_id IN (SELECT id FROM wpif_123_icl_strings WHERE context = 'woocommerce');

Please note that this custom code is a courtesy and is not officially supported by us. Before applying it to a live site, please test it in a staging environment.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.

Problem:
If you're experiencing a PHP Fatal error when updating a product variant in WooCommerce that exists only in a non-main language, it might be due to the variant's original ID missing in the database. This issue can occur if the original variant was removed while WPML was disabled or due to an external process, leading to potential database corruption.
Solution:
We recommend running the ghost cleanup process in WPML to resolve this issue. Please navigate to:
WPML → Support → Troubleshooting
Then, select: "Remove ghost entries from the translation tables".
This action should help clear any discrepancies in the database related to missing original IDs.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please do not hesitate to open a new support ticket at WPML support forum for further assistance.