Problem: You are experiencing an issue where navigating the Careers section in a non-English language redirects to the English job description page instead of the translated version. Solution: We recommend checking and updating the page and its translations in your WPML settings. For example, you can go to the specific job description page in the WPML's Translation Editor and ensure all translations are correctly linked and updated. This approach resolved the issue for the German language version of the site.
If this solution does not apply to your case, or if it seems outdated, please visit our known issues page to check for related problems and their solutions. Ensure you have the latest versions of themes and plugins installed. If the issue persists, we highly recommend opening a new support ticket with us for further assistance. You can do so at our support forum.
Problem: You are trying to translate the Doca listing on your main English website, but it is not translating and instead shows a 'page not found' error. The translated pages for Spanish and Portuguese are resulting in 404 errors and the content remains in English instead of being translated. Solution: The translated listings of the Doca listing have been drafted but not published. We recommend you to publish these drafts. You can do this by accessing the following links:
After publishing, please check if the issue persists.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket.
Problem: The client was experiencing a 404 error when trying to view content translated into English. The expected behavior was to see the same content as in the Portuguese (PT) version, but translated into English. Solution: We reviewed the client's setup and identified that the issue was related to the incorrect translation of the URL slug which included the language code (/en). To resolve this, we removed the language code from the slug translation, ensuring that only the slug part needed translation without including the language code. This adjustment corrected the URL structure and resolved the 404 error.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking the related known issues and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
Problem: The client is trying to add a language switcher widget to the header bar on their website. However, the French page reloads but stays on the French site instead of switching to the English URL. Solution: 1. We recommended updating the URL format to use directories on the live site to see if it resolves the issue. 2. We suggested disabling caching on the site to check if it affects the redirection. 3. We asked the client to provide FTP details for further investigation into potential configuration issues. 4. We advised the client to contact their hosting provider to clarify how the domains are set up and whether they are using two separate databases for the two sites.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.
