Problem: The client is experiencing issues with their website breaking on a single product page when WPML String Translation and Additional Variation Images Gallery for WooCommerce are active together on PHP 8.2 or higher. The error logged is a deprecated function in PHP 8.2. Solution: We recommended the client to: 1) Ensure all plugins, including WPML and String Translation, are updated to the latest versions. 2) Deactivate all plugins except for WPML and String Translation, and switch to a standard theme to check if the issue persists. 3) Reactivate plugins one by one to identify any conflicts. 4) If the issue was still unresolved, we provided a code snippet to add to the theme's functions.php file:
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is experiencing issues with product titles and text content appearing in Czech and needing retranslation after adding translations through XLIFF files. Additionally, there's a discrepancy in the display of product variation tables between the Czech (CZ) and German (DE) versions of a WooCommerce site. The client uses a plugin (PVT - Product Variation Table for WooCommerce) and a custom PHP script to display these tables.
Solution: 1. For the issue with the product variations not displaying correctly in the translated version, the client needs to ensure that the custom code or plugin fetches the translated variation names instead of just the slugs. We recommend using the WPML hook
2. Since the PVT plugin is not listed as compatible with WPML, we suggest contacting the plugin author to discuss making the plugin compatible or consider using a WPML-compatible plugin like Product Table for WooCommerce.
If these solutions do not resolve your issue or seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
Problem: If you're translating WooCommerce products from English to French using WPML and notice that the products are still marked as 'Translation in progress' despite the translation process appearing to complete successfully, you might be facing a known issue. Solution: We recommend checking if the issue persists by following these steps: 1. Go to WPML --> Translation Dashboard. 2. In Filters, set: - Source Language: English - Translate to: French - Status: All Statuses If the problem continues, a temporary workaround involves editing a specific plugin file. Update the
After making this change, resend the product for translation.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You have translated products using WPML in WooCommerce, but these products are not being added to the cart when you click the 'Add to cart' button. Solution: We recommend enabling WordPress debug logging to identify potential errors during the product addition process. Here are the steps to follow: 1. Enable WordPress debugging by editing your wp-config.php file. Add the following lines before the comment /* That's all, stop editing! Happy publishing. */:
2. Try adding a product to the cart again. 3. Check the debug.log file located in /wp-content/debug.log for any WPML-related errors. 4. If you find errors, copy and paste the full error message here for further analysis. If no errors appear, ensure that the issue is not due to a conflict by deactivating all plugins except WPML and WooCommerce, and test using a default WordPress theme. Remember to back up your site before making these changes.
If the solution provided here does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: If you're experiencing a 404 error when redirected to a custom WooCommerce order received page while WPML is activated, but the redirect works correctly when WPML is disabled, the issue might be related to URL endpoint translations in WPML that conflict with WooCommerce. Solution: We recommend checking the WooCommerce endpoints. The correct endpoints should be:
/de/kasse/vielen-dank
/en/checkout-thank-you
If you previously used an endpoint like
/en/checkout/thank-you/
, it might not be technically correct. Removing or adjusting the URL endpoint translation in WPML that conflicts with WooCommerce could resolve the issue. It's also important to ensure compatibility from both WPML and the third-party plugin sides.
This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client experienced issues with missing product variations in the Czech version of their website after synchronizing translations. They had only translated some attributes relevant to the product and noticed that variations disappeared post-synchronization. Solution: We recommended checking the translation settings in WPML. It was necessary to set Products, variations, and each attribute to 'Translatable' under WPML > Settings. We also updated WCML to version 5.5.2.2 and ran the Sync option, which resolved the issue without causing further problems. The client might need to update the default language product and re-translate to ensure the translation works correctly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
Problem: If you're experiencing issues where newly created products are not visible in the assigned category or disappear from the original language after translation, this might be similar to the problem we addressed. Solution: We recommend resaving the translated product in the WPML language editor. This action often refreshes the product's status and visibility across different languages. To do this, navigate to the specific product in the WPML language editor and save it. Check if the product appears in the intended category and is visible in all languages.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is encountering PHP deprecation warnings related to the creation of dynamic properties in WooCommerce when editing products. These warnings appear specifically when the WPML plugins are activated.
Solution: If you're experiencing similar PHP deprecation warnings, we recommend the following steps: 1. Ensure you have a backup of your site. 2. Temporarily disable all plugins except for WPML and WooCommerce, and switch to a default WordPress theme to check if the issue persists. 3. If the warnings disappear after deactivating other plugins and themes, it indicates a possible conflict with other installed extensions or the theme. 4. The issue has been identified as related to PHP 8.3+ versions, and a fix will be included in upcoming releases of the WPML plugins, specifically versions beyond 5.5.2.2.
Please note that these warnings are not indicative of functional problems with your site but are meant to inform about deprecated practices. If this solution does not apply or is outdated, or if the problem persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket at WPML support forum for further assistance.
