[Cerrado] error 500 in translation pages

Hi there.

Before this ticket gets assigned to my colleagues, I will try to help.

1. Usually, the 500 errors (Internal Server Errors - blank pages) are related to the server configuration or server limitations being reached.

You can check our documentation to see if you meet all the WPML minimum requirements here: https://wpml.org/home/minimum-requirements/

2. Also, please take a look here:
https://wpml.org/faq/500-error

3. You can also activate WordPress debug to find out more about what is actually happening when you receive that 500 error:
https://wpml.org/documentation/support/debugging-wpml/

4. This issue might also be caused by incompatibility or not 100% compatibility between WPML and (at least) one of the active plugins or the active theme.

Can you please try to see if this issue happens even when only the WPML plugins are active and you are using a default WordPress theme?

Please try the following steps so that we can test for a compatibility-related issue:

- create a full website backup

- disable all plugins except WPML and its add-ons

- check if the issue is happening again

- if it's not, reactivate your plugins one by one, checking every time if the issue shows up again so that you can understand which plugin is causing that issue

If the issue happens even with the non-WPML plugins disabled:
- leave all the non-WPML plugins deactivated

- switch to a default theme like TwentySeventeen

- try to recreate the issue now

If you have the chance, it would be best to do this in a staging (testing) environment.

I hope that you will find this information helpful.

Please let us know how things go.

Mihai Apetrei