Problem: If you're experiencing issues where your ACF fields seem to be translated but are stuck in a queue, and the progress notice remains visible despite the sync seemingly completing. Solution: We recommend checking if the number of sync fields is decreasing and if it just takes time to finish. Please keep the tab open until it is finished. If the issue persists, follow these steps: 1. Log in to your database. 2. Locate the table:
icl_background_tasks
. 3. Delete all entries from this table. This action should remove the stuck notice and allow WPML to reset the sync state. Please ensure to create a backup before making any changes.
This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is experiencing issues with translating records using the WPML editor, where clicking the 'Abschließen' button redirects back to the original record instead of the translated version. Additionally, there are problems with ACF fields not being translated correctly, and line breaks and paragraphs being stripped from the translated content.
Solution: 1. Ensure you are using the visual editor instead of the text editor to maintain formatting such as paragraphs and line breaks. 2. For ACF fields, set the translation preferences appropriately: - Set 'Field Groups (acf-field-group)' to 'Not translatable' under 'WPML > Settings > Post Types Translation'. - Use 'Copy' for special fields like 'Repeater' and 'Flexible'. - Set subfields of flexible content to 'Translatable'. - For fields not requiring translation, use 'Copy' to keep the same value across translations. 3. Update the translation preferences and make a minor modification to the original page to trigger an update. 4. Check the 'Presentation' tab in the ACF field settings to ensure proper rendering of new lines and automatic paragraph addition.
If these steps do not resolve your issues or the solution seems outdated, we recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML support forum.
