davidF-77

Problem:
If you're experiencing issues with fields getting lost when sending data from an Italian form to Zapier, resulting in partially filled Google Sheets, despite the form being almost identical to a Spanish one that works correctly, this might be due to WPML handling labels in different languages.
Solution:
We have identified a known issue related to this problem. We recommend applying the solution outlined in our errata page. Please visit Gravity Forms Zapier Add-on fails to receive translated field data from Gravity Forms for detailed instructions.

If this solution does not resolve your issue, or if it seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket with us for further assistance at WPML support forum.