Problem: You are using the Astra theme and have added Ukrainian as a non-translated language. In the English default navigation bar, the site logo displays correctly, but when switching to Ukrainian, the site logo disappears from the navigation bar. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Install and activate the WPML Media Translation plugin. You can install it via your WP dashboard under Plugins >> Add New Plugin >> Commercial tab, or download it directly from here. 2. Once activated, navigate to WPML >> Media Translation. 3. Search for the logo using the term "logo" and press the Filter button. 4. Click on the Plus (+) icon, add the logo name in the Name field to enable the save button. 5. Press the “Save media translation” button.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at here, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to synchronize translations after uploading a translated XLIFF file. Although the translations show as completed when you import the XLIFF file and assign the task to yourself, many texts still appear as untranslated in the WPML Advanced Translation Editor. Solution: This behavior is expected. The translations from the XLIFF file will not be visible in the WPML Advanced Translation Editor. They are only visible on the frontend of your website or if you use the Classic Translation Editor or manually update them via your page builder.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
