Insignia

Problem:
The client has set up their website to translate everything automatically using WPML, but the ACF fields in their custom post type are not being translated.
Solution:
First, ensure that you have installed and activated the Advanced Custom Fields Multilingual addon. Then, in case you use the WPML Translation Editor to translate your posts and pages, configure each field group in ACF to 'Same fields across languages'.
Check the settings under WPML > Settings > Post Type Translation to ensure that 'ACF Field Groups' are set to 'Not translate'.
For more detailed guidance, visit the WPML documentation on translating sites built with ACF: https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: https://wpml.org/forums/forum/english-support/