jelle-jacobd

Problem:
The client is experiencing issues with the WPML plugin not being able to connect to wpml.org, even after following the suggested solutions such as disabling/clearing caches, deleting the "wp_installer_settings" key, and reactivating Toolset with the license key.
Solution:
We recommend following the troubleshooting steps provided in our documentation. It is important to ensure that the following domains are whitelisted in your hosting environment:

• https://wpml.org/faq/wpml-plugin-cannot-connect-to-wpml-org/

The domains to whitelist are:

• wpml.org
• cdn.wpml.org
• api.wpml.org
• api.toolset.com
• cloudfront.net

If after following these steps the problem persists, please open a new support ticket for further assistance.
WPML Support Forum