Problem: The client is unable to add credits in the 'Manage Credits' section of their WPML account for the site https://stiels.health, and the automatic translation cannot be activated. Additionally, the developer site appears twice in the account. Solution: If you're experiencing similar issues, we recommend you try the following steps: 1. Visit https://wpml.org/account/sites and remove the problematic website from the list. 2. Add the website again and copy the newly generated key. 3. In your website's admin panel, navigate to Plugins > Add New > Commercial Tab and click on "Unregister WPML from this site". 4. Register the website again using the key you copied in step #2. After completing these steps, try assigning credits or using the Pay as You Go option.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
