Problem: The client imported translations from an XLIFF zip directory to the wrong language, despite the XLIFF files containing the correct target-language information. Solution: If you're experiencing an issue where translations from an XLIFF zip directory were imported into the wrong language, even though the XLIFF files specify the correct target language, we recommend providing us with detailed information about the steps you took and the results you obtained. This will help us understand the issue better and assist you in resolving it.
If the solution provided here is not relevant to your case, because it might be outdated or not applicable, we suggest opening a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.
