Problem: 1. A customer's review written in Arabic is only visible when the site is in English, not in Arabic. Additionally, the word for 'review' is incorrectly translated. 2. The WooCommerce Min/Max Quantities plugin limit is not enforced on the Arabic version of the site, allowing customers to add more than the set limit of 3 items to their cart. Solution: 1. The issue with the review visibility is related to the child theme. We recommend checking the child theme's settings and any custom code to identify the cause. Reviews appear correctly when using the WordPress default theme or the Xstore parent theme. 2. For the translation of the word 'review' to 'تقييمات', you can update this via the String Translation interface in WPML. 3. Regarding the Min/Max Quantities plugin issue, since it works correctly in English but not in Arabic, we suggest reaching out to us for further assistance as it may require a closer look into the theme or plugin settings in conjunction with WPML.
Problem: The client is experiencing an issue where the WooCommerce Min/Max Quantities plugin is not enforcing the set limit of 3 pieces per product on the Arabic version of the site, while it works correctly on the English version. Solution: We found that the custom fields for the quantities were not being copied. We have now set these fields to be copied. We recommend that the client updates the products in the default language and then checks if the issue has been resolved. If this solution does not seem relevant to your situation, please feel free to open a new support ticket with us.
Problem: The client created a custom plugin named 'Custom Woo Shipping Zones' to add state names in WooCommerce, as this functionality was not available by default.
Solution: We recommend using the
1
gettext
function to translate hard-coded strings within the custom plugin. For guidance on how to implement this, please refer to our documentation on translating the theme you created.
After incorporating the
1
gettext
function into your plugin's code, you should navigate to WPML-> Theme and Plugins Localization to scan your custom plugin. Once scanned, you can translate the strings via WPML-> String Translation.
If this solution does not seem relevant to your issue, please open a new support ticket with us for further assistance.
Problem: The client is unable to translate certain items on their Wishlist page using the Xstore Theme. Specifically, the word 'wishlist' on the empty page and the button text are not translated, despite existing translations. Additionally, the phrases 'Added on: December 13, 2023', 'add to cart', 'apply', and 'Share' on the page with added products are not translated. Solution: 1. Navigate to WPML -> Theme and plugins localization, select your theme/plugin, and scan for strings. 2. Go to WPML -> String Translation. 3. Click on the "Translate texts in admin screens »" link. 4. Search for the needed strings. 5. Select the strings you wish to translate. 6. Click on the "Add to String Translation" button. 7. Return to the String Translation page by clicking on the "« Return to String Translation" link. 8. Translate the selected strings, clear your site's cache, and then check the front end to see the changes.
Problem: The client is experiencing 404 error pages for the Arabic versions of the 'Terms of service' and 'Return Policy' pages after translation. Solution: We have identified that the pages in question are still drafts and not published. To resolve this issue, we recommend the following steps: 1- Navigate to Pages -> All Pages in the WordPress dashboard. 2- Switch the language to Arabic from the top admin bar. 3- Locate and edit the 'شروط الخدمة' and 'سياسة الاسترجاع' pages. 4- Publish the pages to make them live.
I have managed to translate most of my website with the exception of some items that I was hoping you could help me translate. The items are:
Product page:
- The words category, Tags and Share
Solution:
1- Go to WPML-> String Translation
2- Enable the "Look for strings while pages are rendered" option
3- Visit the page that contains this string on the front end
4- Disable the option
5- Search for the string and translate it
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