Problem: The client is experiencing issues with the translation and functionality of menu links in a multilingual website using the Avada Theme and WPML. Specifically, the menu links do not translate or function correctly in mobile and tablet views when Simplified Chinese is selected, and desktop menu links do not scroll to the correct sections. Solution: For the issue with menu links not translating or functioning correctly in Simplified Chinese, we recommend the following steps: 1. Check if the section ID on the page has been translated to "信任来源" or was manually added. If so, you can: - Change the menu anchor in the Chinese (Simplified) menu to
#信任来源
by going to Appearance → Menus, selecting the needed menu, switching to Chinese (Simplified), and changing the menu anchor from
#trust-in-the-source
to
#信任来源
. - Alternatively, check
#trust-in-the-source
in WPML → String Translation and translate it there. 2. If the section ID was translated, you can: - Go to WPML → String Translation, search for "trust-in-the-source" under a domain related to your current theme, and ensure the value for Chinese (Simplified) matches the original value:
trust-in-the-source
. - If you can’t find "trust-in-the-source" in WPML → String Translation, check it directly in the page translation itself as the ID might have been changed there.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
