Problem: If you're experiencing issues where product images do not appear in the translated versions of your products, even though you have added translations and descriptions in the WPML translation panel, this might be due to incorrect media translation settings. Solution: We recommend checking your WPML Media Translation settings to ensure that images are properly duplicated across translations: 1. Navigate to WPML → Settings in your WordPress admin dashboard. 2. Scroll down to the Media Translation section. 3. Ensure that the options to duplicate featured images, other media, and their translations are checked. If these settings are correct and the issue persists, it might be necessary to: - Update all outdated plugins and themes. - Set the gallery system custom field to copy and update the translations. - For existing products, edit the product in the original language, re-save it, and then update the translation. This should ensure that images appear correctly in all language versions of your products.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
