Problem: You have a multilingual website and are using WP All Import to manage WooCommerce products in multiple languages. You've successfully imported images for products in the default language (German) but face issues when trying to assign these images, with their respective metadata, to the products in the second language (English). The metadata for the German images gets overwritten by the English texts during the import process.
Solution: First, ensure that your CSV files include a column with the product title, as missing titles can cause the WP All Import Pro plugin to skip product imports. When setting up your import, in the WPML > Settings, check the option to duplicate images if your workflow requires it. For the English import, this setting will import the images and English texts and assign them to the English products. These settings will also duplicate the media to the Spanish products but with English texts. Subsequently, perform a second import for the Spanish version using the option "Use images currently in the Media Library" to update the existing Spanish media with the correct texts. Ensure that the WPML language options are set to connect this Spanish import to the original English import.
We recommend checking the related known issues and verifying the version of the permanent fix. Confirm that you have installed the latest versions of themes and plugins. If this solution does not resolve your issue or seems outdated, please open a new support ticket.
