Ce sujet est résolu. Voici une description du problème et de la solution.
Problem:
The client is unable to connect the WPML plugin to wpml.org and is receiving error messages despite the Installer indicating everything is correct. Additionally, the client has changed the site's URL and needs to update the API key.
Solution:
First, in WPML > Support > Installer support, check if there are two green icons after clicking the "Check" button. If red crosses appear, contact your hosting provider to ensure the following domains are not blocked:
- wpml.org
- cdn.wpml.org
- api.wpml.org
- api.toolset.com
- cloudfront.net
Refer to our documentation on cURL error 28 here: https://wpml.org/faq/wpml-plugin-cannot-connect-to-wpml-org/
Next, update your site's URL in your wp-config.php file on your server:
define('WP_HOME', 'http://yourdomain.com');define('WP_SITEURL', 'http://yourdomain.com');Replace 'http://yourdomain.com' with your actual domain. Then, ensure your website's address is correctly displayed in Settings -> General -> WordPress Address (URL).
Finally, update your API key by following these steps:
- Go to your account page (https://wpml.org/account/sites/)
- Delete the site key
- Navigate to Plugins -> Add New -> Commercial tab
- Click "Unregister WPML from this site"
- Click "Register WPML"
- Click "Get a key for this site"
- Register the site and enter the new key
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Il s'agit du forum d'assistance technique de WPML, le plug-in multilingue pour WordPress.
Il est accessible à tous, toutefois seuls les clients de WPML peuvent y publier leurs messages. L'équipe du WPML répond sur le forum 6 jours par semaine, 22 heures par jour.
Ce sujet contient 3 réponses, a 1 voix.
Dernière mise à jour par Il y a 6 mois et 3 semaines.
Assisté par: Ilyes.
