Compatibility

Problem:
You want to translate a form on your website using The Plus Addons for Elementor Pro, but the corresponding fields for translation do not appear.
Solution:
We have updated the XML configuration to include all necessary fields for translation. Please update WPML > Settings > Custom XML configuration with the following code:

<wpml-config>
  <elementor-widgets>
    <widget name="tp-plus-form">
      <fields>
        <field>form_title</field>
        <field>tabs</field>
        <field>button_submit</field>
        <field>email_subject</field>
        <field>email_heading</field>
        <field>email_message</field>
        <field>ar_email_subject</field>
        <field>ar_email_heading</field>
        <field>ar_email_message</field>
        <field>success_message</field>
        <field>required_fields</field>
        <field>invalid_form</field>
        <field>form_error</field>
        <field>server_error</field>
        <field>email_to</field>
        <field>email_from</field>
        <field>email_from_name</field>
        <field>email_reply_to</field>
        <field>form_title_display</field>
      </fields>
      <fields-in-item items_of="tabs">
        <field>field_label</field>
        <field>place_holder</field>
        <field>dropdown_options</field>
        <field>link_label</field>
        <field>field_help</field>
        <field>field_ad</field>
      </fields-in-item>
    </widget>
  </elementor-widgets>
</wpml-config>

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

Problem:
The client was experiencing an issue where the phone number in the DIVI Global Header was displaying in German across all languages, despite previous correct settings. The section to edit this header was also not visible.
Solution:
We advised the client to check under DIVI Layouts where multiple Global Sections (Menü 1, Menü 2, and Menü 3) might be overwriting the header settings. By opening these sections and searching for the phone number, the client was able to locate and correct the numbers. Additionally, to allow translating numerical values such as phone numbers, we provided a code snippet to be added to the theme's functions.php file:

function wpmlsupp_7499_allow_translating_numbers( $is_translatable, $job_translate ) {
    $data = $job_translate['field_data'];
    if ( 'base64' === $job_translate['field_format'] ) {
        $data = base64_decode( $data );
    }
    if ( is_numeric( $data ) ) {
        return true;
    }
    return $is_translatable;
}
add_filter( 'wpml_tm_job_field_is_translatable', 'wpmlsupp_7499_allow_translating_numbers', 10, 2 );

After adding this code, the client should resave the primary language page so the Advanced Translation Editor can rescan and show the numbers for translation.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.

Problem:
Der SENDEN-Knopf erscheint nicht in der Übersetzung in WPML, wenn er sich in der dritten Spalte eines mit Fluent Form erstellten Formulars befindet. Er ist jedoch übersetzbar, wenn er unterhalb platziert wird.
Solution:
Wenn Sie dieses Problem erleben, empfehlen wir Ihnen, das spezielle Addon von Fluent Forms zu verwenden, das die Integration mit WPML ermöglicht und die Übersetzung des SENDEN-Knopfes in seiner aktuellen Position unterstützt. Sie können das Addon hier finden: Fluent Forms WPML Integration.
Für detaillierte Anweisungen zur Einrichtung besuchen Sie bitte: Anleitung zur mehrsprachigen Formulargestaltung mit Fluent Forms und WPML.

Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.

Für weitere Unterstützung besuchen Sie bitte unser Support-Forum: WPML Support-Forum.