All issues in which we had to help clients with Elementor Custom Widgets either because they wanted to create one, or (more likely) when related to themes that have Elementor Custom Widgets integrated. Add whether you helped, sent to docs or escalated.
Problem: You are trying to translate the field link for each item on the Filterable Gallery addon from Essential Addons but the XML code you used did not work. Solution: We recommend using the following XML code to make the link available for translations:
If you are using the Advanced Translation Editor, you will need to search for the URLs in the editor.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is developing a site and is unable to translate the Home, Services, and Contact pages using WPML, specifically the Services module in WordPress. Solution: We recommend the following steps to make the Home, Contact, and Services page custom Elementor elements compatible with the WPML Translation Editor: 1. Add the following XML configuration to the WPML >> Settings > Custom XML Configuration page:
2. Open the default language page in Edit mode, make a small change in the page title, press the update button to reload the translation, then remove the small change and press the Update button again. 3. Click on the secondary language icon to open up the page in WPML Translation Editor and verify if the content appears for translation. 4. For the Services page missing images issue, go to WPML >> Settings > Custom Fields translation section, click on the “Show System fields” link, set “_cmb_service_description” field to Translate, _cmb_service_icon_image, and _cmb_service_image_01 to Copy, and press the save button. Re-save the default language Services posts.
If this solution does not resolve your issue or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please feel free to open a new support ticket at WPML support forum.
Problem: Der Kunde kann Widgets von Elementor und dem Theme nicht für die Übersetzung hinzufügen. Solution: 1. WPML unterstützt standardmäßig alle Widgets von Elementor und Elementor Pro. Für benutzerdefinierte Elementor-Widgets, wie die vom Plugin Bdevs Element, ist eine XML-Konfiguration erforderlich. Diese sollte idealerweise vom Theme-Autor in einer
2. Falls der Autor keine Konfiguration bereitstellt, können Sie selbst eine benutzerdefinierte XML-Konfiguration unter WPML > Einstellungen > Benutzerdefinierte XML-Konfiguration hinzufügen.
4. Sollten weiterhin Probleme auftreten, empfehlen wir, den Theme-Hersteller zu kontaktieren oder eine WPML-Testsite zu verwenden, um das Problem zu replizieren.
Wenn diese Lösung veraltet erscheint oder nicht auf Ihr Problem zutrifft, empfehlen wir, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und sicherzustellen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Zögern Sie nicht, ein neues Support-Ticket zu öffnen, wenn Sie weitere Unterstützung benötigen: WPML Support Forum.
Problem: If you're experiencing issues with translating individual words in the Animated Headline Widget from Elementor using WPML, where the plugin treats all the words as one long sentence instead of recognizing them as individual strings, resulting in the translated version displaying all the words together rather than rotating them. Solution: We recommend the following steps: 1. View the translated version of your page. 2. Click on "edit with Elementor" from the WordPress topbar to open the translation in the Elementor editor. 3. Manually edit the widget to add the translations for each word and then update.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client has translated two Elementor templates and single product extra content added through a WordPress widget, but they are not working. Solution: We added the following code to WPML-> Settings-> Custom XML tab to register the widget for translation:
After adding the code, we translated the widget strings via String Translation. We recommend checking the guide on registering admin strings for further details.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: After adding custom code to functions.php to populate post grids in a second language, the 'Intro' field from Unlimited Elements Post Grid is not translating correctly and is pulling data from the original language post. Solution: We recommend the following steps to address the issue: 1. Navigate to WPML > Settings and temporarily switch to the Classical Editor. 2. Complete the translations that were problematic. 3. Return to WPML > Settings and switch back to the Advanced Translation Editor (ATE). 4. Continue and finish translating the post.
If this solution does not resolve your issue or seems outdated, we highly recommend checking for related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
