WCML

Problem:
The client is experiencing an issue where the breadcrumb URL of the category page appears in English instead of French on a French site after updating WooCommerce Multilingual & Multicurrency to version 5.5.1. This problem also affects WP Rocket, preventing caching of category pages and slowing down the site.
Solution:
We recommend the following steps to resolve the issue:
1. Navigate to WPML → Taxonomy Translation → Product Categories.
2. Ensure all fields are properly filled in, including the Plural translation field.
3. Complete any missing translations.
After completing these steps, please check if the issue with the breadcrumb URL and WP Rocket caching persists.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please do not hesitate to open a new support ticket at WPML support forum.

Problem:
The client installed RankMath and encountered a 404 error when accessing the German category link for product categories, while links in other languages worked fine.
Solution:
We recommended the following steps:
1. Go to WPML → Taxonomy Translation → Product Categories.
2. Ensure all fields are properly filled in for Translations of taxonomy Category labels and slug, including the Plural translation field.
3. Complete any missing translations and verify if the issue persists.

If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

Problem:
El cliente está intentando que WPML traduzca correctamente una categoría en su URL y la de todos sus productos. La categoría 'barnices' debería traducirse a 'varnishes' en inglés, 'vernis' en francés, y 'vernici' en italiano, pero la traducción ha dejado de funcionar, ocasionando errores 404 en las URL que requieren su traducción.
Solution:
1. Confirmar que se ha creado una copia de seguridad del sitio completo que pueda restaurarse en caso de ser necesario.
2. Crear un sitio staging utilizando el plugin WP Staging para realizar pruebas sin afectar al sitio en producción.
3. Compartir las credenciales de acceso al sitio staging para que podamos continuar con las pruebas y encontrar la solución al problema de traducción de URL.

Si esta solución resulta irrelevante debido a que está desactualizada o no se aplica a tu caso, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visita nuestro foro de soporte.

Problem:
You are experiencing 404 errors when clicking on menu items like 'Alla produkter' on the Swedish version of your multilingual site using WPML. The English version works fine, but the Swedish links lead to non-existent pages.
Solution:
We recommend you follow these steps:
1. Navigate to WPML → Taxonomy Translation → Product Categories.
2. Ensure that all fields, including the Plural translation field, are properly filled in.
3. Complete any missing translations.
After completing these steps, please check if the issue with the 404 errors on the Swedish menu links is resolved.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum.

Problem:
You are experiencing a 404 error when accessing product category URLs in Dutch on your WordPress site using WPML. The issue arises because the URL does not translate correctly.
Solution:
We recommend checking the translation settings in WPML for your product categories. Specifically, go to WPML → Taxonomy Translation → Product Categories and ensure that the Plural translation field is not left empty. Filling in the missing translation should resolve the 404 error.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum for further assistance.