Problem: The client needed assistance with translating a contact form created with Fluent Forms into multiple languages and inquired whether updating the content of an English page requires retranslation. Solution: If you're experiencing issues with translating your contact form to other languages using Fluent Forms, we recommend creating separate forms for each language. For detailed steps on how to achieve this, please refer to our forum post: Fluent Forms translation. Regarding the update of content on your English page, it is not necessary to translate the entire page again. You only need to update the translations for the parts of the content that have changed.
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. We highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket with us. You can reach the WPML support forum here: WPML Support Forum.
Problem: The client is trying to renew the license for the WPML plugin but is unsure where to enter the username and password. Solution: We informed the client that the WPML subscription was purchased on 21st February 2024. To renew the license, the client should generate the WPML key from the following link: https://wpml.org/account/sites. After obtaining the key, the client should navigate to the WordPress backend, go to
Plugins > Add New > Commercial
, and register WPML using the generated key.
If this solution does not apply because it is outdated or not relevant to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If further assistance is needed, please contact us on the WPML support forum.
