Problem: The client is attempting to import WooCommerce products in a secondary language using WP All Import Pro and WPML, but the WPML language selection dropdown is missing from the import interface. Despite following the official documentation and ensuring all necessary plugins and add-ons are active, the dropdown does not appear.
Solution: We recommend the following steps to resolve the issue: 1. Ensure that the "WP All Import - WooCommerce Import Add-On Pro" is installed and active, as this is crucial for importing WooCommerce products. 2. Export your products from the original site in the desired languages. You can export both languages simultaneously or separately. 3. Prepare your CSV files for import. Map the WPML language columns using custom fields as detailed in the documentation: Preparing Import Files for WPML. 4. Import the products using separate CSV files for each language or a combined file for both languages. 5. Run the WPML Export and Import process via WPML → Export and Import.
If this solution does not resolve your issue or seems irrelevant due to updates or differences in your setup, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
