Problem: You are trying to assign prepaid translation credits from your WPML.org account to your site for automatic translation, but you receive an error message stating, 'You don’t have enough credits to use automatic translation.' Solution: First, ensure that your WPML.org account indeed has the available credits. We recommend taking a screenshot of the error and the account status showing your credit balance. Next, please check the URL of the site where you are trying to assign the credits to ensure it is correctly configured for this operation. For detailed steps on how to assign credits, visit How to Assign Automatic Translation Credits.
If this solution does not resolve your issue or seems outdated, please check for related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists. For further assistance, you can contact us directly through the WPML support forum.
