Problem: You are trying to manage your media library and want to remove duplicated images, but encounter an error message saying 'unable to retrieve file path' when attempting to delete a duplicated image. Solution: We recommend ensuring that your WordPress is updated to the latest version as a first step. It's important to understand that WPML does not duplicate images in the same language or the media files themselves—only the meta information is duplicated. For more detailed information on how WPML handles media, please visit: WPML Media Translation documentation. Additionally, always make sure to back up your database before making changes to it.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket with us for further assistance.
