Problem: The client needed guidance on managing the WPML license for a new testing environment that will eventually become the production site. Solution: We recommend registering the new instance with a new key as a development site. Once development is complete and you are ready to transition this to a production environment, you can update the site key to a production site key from the WPML accounts section. For more details, please visit How to remove the 'This site is registered on WPML.org as a development site' notice.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket.
Problem: If you're experiencing an issue where the '&' symbol disappears from the translation after clicking the 'save' button in WPML, particularly when using the new Advanced Translation Editor, we can help. Solution: We recommend switching to the previous version of the translation editor. Here's how you can do it: 1. Go to the top right corner of the translation editor. 2. Click the gear icon. 3. Enable the option 'Use the previous version of the Advanced Translation Editor.' 4. Refresh the page and translate the sentence with the '&' symbol again. Rest assured, the translations you've added will remain saved and won't be impacted by switching to the previous Translation Editor. The translations are stored directly in your database and loaded in the editor from the database, so there is no risk of losing them.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are using the YOAST SEO plugin to manage your sitemap and have noticed that several pages appear duplicated in the sitemap. You are wondering if this duplication could be due to the pages being translated. Solution: We do not generate different sitemap files for different directories. This is expected behavior when using WPML with the YOAST SEO plugin. If you require separate sitemaps for each language version, this will only be possible with a Multi-Domain setup or through custom development. You should not encounter any issues submitting your sitemap, which includes all language versions, at once to Google Search Console. There is no need to submit separate versions for each language.
If this solution does not seem relevant to your case, or if it appears outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
