Problem: After the last update, the website became very slow. Disabling the WPML plugins temporarily resolved the issue, but reactivating them triggered an error related to WP Endpoints and database entries. Solution: If you're experiencing this issue, it might be due to one of two reasons: either WPML was previously used and reset, or the database prefix changed. We recommend trying the workaround provided in the following errata. Please ensure that WPML is enabled when applying this workaround. If this does not resolve the issue, or if you need assistance with the workaround, do not hesitate to contact us.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues with items disappearing from the cart when added from the category page, but not from the single product page, and this issue resolves when the WPML plugin is deactivated, it might be related to the WordPress memory limit. Solution: We recommend following these steps: 1. Increase the WordPress memory limit to at least 128MB. You can do this by adding the following code to your wp-config.php file:
Add this code above the line that says /* That's all, stop editing! Happy blogging. */. 2. Verify the WordPress memory limit in WPML -> Support to ensure it has been increased. 3. Delete all inactive plugins, flush the cache memory, and update any outdated plugins and themes.
If these steps do not resolve the issue or if the solution seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
