Problem: The client is experiencing an 'invalid' error message when attempting to save the English language sub-domain as https://en.engear.tv. Solution: We recommend first unchecking the Validate on Save option and saving the settings. Next, resave the permalinks from Settings>Permalinks. After these steps, clear all types of caches to ensure that English posts and pages are accessible in the frontend. If the issue persists, follow these steps to verify the DNS settings of the subdomain: 1) Create a text file named
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket for further assistance.
