Problem: The client needed to delete a website from their WPML account but was unable to find the delete button. They were able to remove the site from the 'Your Registered Sites' section but not from the 'Sites Using Prepaid Credits' section. Solution: 1. We asked the client to check if they had tried removing the site from the WPML account sites page at https://wpml.org/account/sites. 2. We inquired if the client could see a trash icon next to the domains on the same page, as shown in our provided screenshot. 3. We requested confirmation from the client to ensure the site no longer appeared in their account.
If you're experiencing a similar issue and the provided steps do not help, or if this solution doesn't seem relevant to your problem, please open a new support ticket at WPML support forum.
Problem: If you're using WoodMart with WPML Sticky Links and notice that links within WoodMart WPBakery widgets are not being transformed into PageIDs like they do with the default WordPress editor, you're encountering a known limitation.
Solution: We have investigated this issue and found that WPML Sticky Links is designed to search for href attributes within the content. However, with page builders like WoodMart's WPBakery widgets, links are part of the shortcode content and not standard href attributes. To handle translation for these links, you need to register them with the wpml-config.xml file. Fortunately, WoodMart's links are already registered in the XML configuration.
Here are the steps to ensure your links translate correctly: 1. Translate the target page (e.g., the 'Cart' page). 2. Update the original page that contains the WoodMart widget link to point to the target page. 3. Translate the page containing the widget. 4. Check the translated page on the front-end to confirm that it links to the translated target page.
Problem:
If you're experiencing issues with Sticky Links converting URLs to PageIDs and you want to retain the original URL for specific links, you may find that the suggested code to blacklist certain slugs is not working as expected.
Solution:
We recommend adding the following code to your
functions.php
file to blacklist specific requests and prevent Sticky Links from converting them into PageIDs. Here's the code you should use:
If this solution doesn't look relevant to your issue, please don't hesitate to open a new support ticket. You can do so by visiting the WPML support forum.
