Problem: The client was unable to access the WPML installation screen even after deleting and reinstalling all plugins. Solution: We discovered that some installation data in the client's database was corrupted. We resolved the issue by removing the corrupted data, allowing the client to proceed with setting up the WPML configuration.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
