Problem: The client is experiencing an issue where only one product variation (XL) is visible in the French version of their WooCommerce site, while all variations are available in the English version. Additionally, the client is unable to edit the French variations as they are locked. Solution: If you're experiencing this issue, we recommend the following steps: 1. Translate product variations via WooCommerce >> WooCommerce Multilingual > Attributes tab, then press the 'Synchronize attributes and update product variations' button. Ensure you back up your site first. For more details, visit our documentation. 2. Increase the WP Memory Limit by adding the following code to your wp-config.php file:
3. Upgrade your PHP version to 7.4 or above and update WordPress to the latest version. 4. Update WPML to the latest version by going to Plugins >> Add New page, clicking the Commercial tab, and then clicking the “Check for updates” button. Also, update WooCommerce, WooCommerce Multilingual, and all other plugins and themes to their latest versions. 5. Navigate to WPML >> Support >> Troubleshooting page and press the following buttons: - Clear the cache in WPML - [Products] Synchronize posts taxonomies - Remove ghost entries from the translation tables - Synchronize local job ids with ATE jobs - Synchronize translators and translation managers with ATE - Assign translation status to duplicated content - Fix post type assignment for translations - Set language information 6. Go to WooCommerce >> WooCommerce Multilingual > Attributes tab, select the problematic attribute, and press the 'Synchronize attributes and update product variations' button if enabled. 7. Visit the WooCommerce >> WooCommerce Multilingual >> Settings tab >> Troubleshooting link (bottom right), select all options, and click on 'Start' button. If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket for further assistance at our support forum.
