Problem: The client is trying to translate the MC4WP form using WPML but cannot find the translation management field. The form was originally created in German, and the interface does not display options for other languages. Additionally, there is a known issue with a broken URL when editing the form. Solution: To translate the form into Italian, it is necessary to change the language directly in the database since the WPML module is set to German. This can be done by executing the following SQL query, but ensure to back up the database before proceeding:
UPDATE wp_icl_translations SET language_code = 'it' WHERE element_id = yourformID;
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Italian Support Forum.
Problem: You are trying to translate products on WooCommerce without having to translate the images, but you couldn't find a direct guide in the documentation. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Go to WPML > Settings > Custom Field Translation and set the translation preference for the Gallery fields to 'Copy'. This setting was previously on 'Don't translate'. 2. Open the default product, organize the Gallery images by dragging them, and then update the changes. 3. Update the translation and clear the caches from your site. After these steps, the gallery images should start appearing correctly with the translated products.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are translating products but cannot see the related images in the translated versions. Solution: We recommend you to follow these steps: 1. Navigate to WPML->Settings->Media Translation. 2. Enable the following options: - Translate existing media in all languages - Duplicate existing media for translated content - Duplicate the featured images for translated content 3. Click 'start' and allow the process to finish. After completing these steps, please check your products to see if the images are now visible.
If this solution does not resolve your issue or seems irrelevant due to updates or differences in your case, we highly recommend checking related known issues at https://wpml.org/known-issues/. Please verify the version of the permanent fix and confirm that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
