Problem: The client is unable to translate the carousel and its captions on their website using Elementor. Solution: First, we asked the client to confirm if they are using a standard Elementor carousel or a custom widget. We then suggested checking if the captions can be found using the search bar at the top of the translation editor. If the captions are still not translatable, we recommended registering the widget manually for translation. Detailed steps for this process can be found in our documentation: How to Register Page Builder Widgets for Translation.
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
