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Este es el foro de soporte técnico de WPML, el plugin multilingüe de WordPress.

Todas las personas pueden leerlo pero solo los clientes de WPML pueden ingresar comentarios. El equipo de WPML responde en los foros 6 días a la semana, 22 horas por día.

Este tema contiene 8 respuestas, tiene 2 voces.

Última actualización por Prosenjit Barman hace 1 año, 6 meses.

Asistido por: Prosenjit Barman.

Autor Entradas
julio 21, 2023 en 11:46 am #14079639

juan-vicenteS

Estoy traduciendo un bloque de texto.
Cuando entro en el traductor, me ofrece el párrafo cortado en muchos trozos. Los trozos se corresponden con cambios de formato, es decir, si hay una negrita por ejemplo, me lo ofrece por separado y además no me aplica el formato de negrita.
Te subo algunas capturas.
¿Me puedes ayudar?
¡Gracias?

traductor-avanzado.png
texto-original-publicado.png
texto-formateado.png
julio 24, 2023 en 12:09 pm #14089295

Prosenjit Barman
Supporter

Idiomas: Inglés (English )

Zona horaria: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support. Sorry for the delay in responding due to the weekend.

Due to the high volume of tickets in the Spanish support forum, I have taken this ticket and will be responding in English. Please let me know if you are okay with this or if you prefer to assign it to my Spanish-speaking colleague. I will be happy to do that for you.

I understand the issue you're having. If you used the Advanced Translation Editor to translate the long form text content, the ATE will breaks long sentences into many segments of content so it's easier to translate and maintain the translation memory.

If the word count is more than 50 words or more than 15 inline tags, the segmentation will happen. However, you can translate the paragraphs individually by merging the sentences into one segment of paragraphs. Two join any two or more segments, just open the page in the Translation editor and click on the link icon between the segments as shown in this screenshot.

- enlace oculto

For more details please check the following documents:

https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/#joining-sentences

enlace oculto

I also would like to add that If you use HTML markers in any paragraph, you can also format that paragraph directly from the ATE. Please check the link below to understand the process.

- https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/#html-markers

Please let me know if that helps or you need further assistance is needed in this matter. I will be happy to help.

Best Regards,
Prosenjit

julio 24, 2023 en 2:14 pm #14090271

juan-vicenteS

Hello:
Thank you very much for your help.
But what you tell me I can not do. The button to join paragraphs does not appear. And the text formatted in the ATE does not appear either.
I attach a screenshot.
Thank you!!

Captura de pantalla 2023-07-24 a las 16.13.40.png
Captura de pantalla 2023-07-24 a las 16.13.02.png
Captura de pantalla 2023-07-24 a las 16.11.49.png
julio 25, 2023 en 12:34 pm #14096381

Prosenjit Barman
Supporter

Idiomas: Inglés (English )

Zona horaria: Asia/Dhaka (GMT+06:00)

Hello There,

As the option to join and format sentences is not showing in the ATE, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
enlace oculto

Looking forward to your response.

Best Regards,
Prosenjit

agosto 1, 2023 en 7:07 am #14130781

Prosenjit Barman
Supporter

Idiomas: Inglés (English )

Zona horaria: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for sharing the access.

I checked the Homepage properly and found that the entire paragraph in the "About Us" section is showing properly in the Translation editor. The sentences are not broken into pieces in the WPML translation editor. Please check this video(enlace oculto) that I made during the inspection.

However, it is possible that what you've experienced might be related to a setting in WPML called "Send to translation the content of raw HTML cells". If you ever encounter the same issue again, would you please check what happens if you keep that option disabled?

Please let me know if that helps or if you need further assistance. I will be happy to help.

Best Regards,
Prosenjit

agosto 1, 2023 en 8:22 am #14131257

juan-vicenteS

Hello:
Indeed, now the paragraphs appear correctly. However, if you look at the screenshot I sent, it doesn't correspond to what you see now. Has it fixed itself?
Can you tell me where the option to disable "Send to translation the content of raw HTML cells" is in case it happens again?
Thank you!!

agosto 2, 2023 en 8:53 am #14140077

Prosenjit Barman
Supporter

Idiomas: Inglés (English )

Zona horaria: Asia/Dhaka (GMT+06:00)

Hi There,

The issue might be happened temporarily and get fixed after a hard refresh or clearing the caches. However, you'll find that option by going to the "WPML > Setting> Page Builder setting" section.

Please let me know if you need any further assistance. I will be happy to help.

Best Regards,
Prosenjit

agosto 3, 2023 en 5:38 pm #14151325

juan-vicenteS

Hello:
Sorry, but I can't find the "page builder setting" section in setting 🙁
Can you give me more information?

agosto 4, 2023 en 4:24 am #14152537

Prosenjit Barman
Supporter

Idiomas: Inglés (English )

Zona horaria: Asia/Dhaka (GMT+06:00)

Hi There,

I will be happy to share more information about that setting. To locate the setting, please check this video:- enlace oculto. It will guide you through the process and help you find the required setting.

Let me know if that helps or if you need further assistance. I will be happy to help.

Best Regards,
Prosenjit